FRUSTRATION!!!!

I was told 3-4 weeks from the retailer for the kiln, but giving the misinformation that they have been getting them out quicker.

My hopes were raised, and then thrown down to the ground, breaking into a million little broken bits. Yeah a bit dramaatic. But I was hoping to get the kiln in time to work on some Christmas gifts.

I was patient since we had Thanksgiving and Veterans Day since I ordered the kiln. I thought I would give them some slack because of this. But not getting any response or common customer service was getting frustrating. So today, exactly 7 weeks since I ordered the kiln, after 2 phone calls and 2 email to Victoria Glass with no responses back, I called Aim Kiln directly. Normally I wouldn't take this direct route since I'm not very confrontational and don't like to make waves. But enough waiting! Aim Kilns said they don't know why this wasn't flagged earlier and they might have one there to send out on Monday! How much longer would I have been waiting if I didnt' call! So hopefully my next post will be that the kiln has arrived.

Cross your fingers.